Terms of service
Last updated and effective as of August 27, 2026.
These Terms contain a binding arbitration provision and class action waiver (Section 17) that affect your legal rights. Please read them carefully. They replace all prior versions of our Terms of Service.
Contents: Agreement to These Terms · Eligibility · Not Medical Advice · Orders, Pricing & Payment · Subscriptions & Auto-Renewal · Guarantee, Refunds & Cancellations · Shipping & Risk of Loss · Promotions & Giveaways · Text Message Program · Intellectual Property · User Content & Reviews · Prohibited Uses · Third-Party Links & Tools · Disclaimer of Warranties · Limitation of Liability · Indemnification · Arbitration & Class Waiver · Governing Law · Changes to These Terms · General Terms · Contact Us
1. Agreement to These Terms
These Terms of Service (the “Terms”) are a binding agreement between you and LYTNG, LLC d/b/a VitaWild (“VitaWild,” “we,” “us,” or “our”), 8276 Ronson Road, San Diego, California 92111. They govern your access to and use of www.vitawild.co and any related pages, content, checkout experiences, subscriptions, communications, and services we offer (together, the “Services”), and your purchase of any VitaWild products through the Services.
By using the Services or placing an order, you agree to these Terms and to our Privacy Policy and Refund & Cancellation Policy, which are incorporated into these Terms. If you do not agree, do not use the Services.
Purchases made on third-party marketplaces (such as Amazon) are additionally subject to that marketplace’s terms and return policies.
2. Eligibility
The Services are intended for use by residents of the United States who are at least eighteen (18) years old — or the age of majority in their state of residence, whichever is greater. By using the Services, you represent that you meet these requirements and that any information you provide to us is accurate and complete.
We may refuse service, cancel orders, or terminate accounts at our discretion, including where we reasonably believe these Terms have been violated or a purchase is fraudulent or abusive.
3. Not Medical Advice
THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
VitaWild products are dietary supplements. Content on the Services — including product descriptions, articles, emails, and social posts — is provided for general informational purposes only and is not medical advice, and no VitaWild content creates a doctor–patient relationship.
Consult your physician or other qualified health provider before using our products if you are pregnant or nursing, have a medical condition, or take any medication — including GLP-1 or other prescription medications. Never disregard professional medical advice or delay seeking it because of something you read on the Services. Keep products out of reach of children.
Individual results vary. Testimonials and reviews reflect individual experiences and are not a promise of your results.
4. Orders, Pricing & Payment
All orders are offers to purchase and are subject to our acceptance. We may limit quantities, decline, or cancel any order — including orders that appear to be placed by resellers or bots, or that result from a pricing or listing error. If we cancel an order after you have been charged, we will refund the amount charged.
Prices, promotions, and product availability are subject to change without notice. Occasionally a product may be listed with an incorrect price or description; we reserve the right to correct errors and to cancel affected orders. Displayed prices exclude taxes and any shipping charges, which are shown at checkout. You are responsible for applicable sales taxes.
By providing a payment method, you represent that you are authorized to use it, and you authorize us (and our payment processors) to charge it for your order total, including any recurring subscription charges you sign up for under Section 5. If a payment fails, we may retry it and may suspend or cancel the associated order or subscription.
Discount codes and promotional pricing cannot be combined unless expressly stated, have no cash value, and may be modified or discontinued at any time.
5. Subscriptions & Auto-Renewal
SUBSCRIPTIONS AUTOMATICALLY RENEW. YOUR PAYMENT METHOD WILL BE CHARGED AT THE PRICE AND FREQUENCY SHOWN AT CHECKOUT, AT EACH RENEWAL, UNTIL YOU CANCEL. YOU CAN CANCEL AT ANY TIME ONLINE THROUGH YOUR ACCOUNT OR BY EMAILING US, AND CANCELLATION STOPS ALL FUTURE CHARGES.
(a) How subscriptions work
When you purchase a VitaWild subscription, you authorize us to charge your payment method the subscription price shown at checkout (plus any applicable taxes and shipping) on a recurring basis at the delivery frequency you select, starting on the date of your first order, until you cancel. The price, frequency, and renewal terms are disclosed at checkout before you subscribe, and your order confirmation restates them.
(b) Managing your subscription
You can skip a shipment, change your delivery date or frequency, swap flavors, update your payment method or address, or cancel — all through your customer account portal (the “Manage subscription” link in your emails, or log in at www.vitawild.co). You may also cancel by emailing support@vitawild.co. Cancellation online is available with no additional steps beyond those needed to sign up.
(c) Timing
To avoid being charged for an upcoming renewal, cancel or skip before that renewal processes. Orders that have already been charged and processed will ship, and are covered by our Refund & Cancellation Policy and the 90-day guarantee where applicable.
(d) Price changes
If we change your subscription price, we will notify you by email at least thirty (30) days before the new price takes effect. Your continued subscription after the effective date constitutes acceptance of the new price; you can cancel at any time before then.
6. Guarantee, Refunds & Cancellations
Your first order from vitawild.co is covered by our 90-day money-back guarantee: if you are not satisfied for any reason, contact us within ninety (90) days of delivery of your first order and we will refund it in full — no need to return the product. The guarantee applies once per customer.
The full mechanics of the guarantee, subscription cancellations, and how we handle damaged, incorrect, or missing items are set out in our Refund & Cancellation Policy, which is part of these Terms.
7. Shipping & Risk of Loss
We ship only to addresses within the fifty (50) United States and the District of Columbia. Delivery dates shown at checkout are estimates, not guarantees. Title and risk of loss pass to you upon our delivery of the order to the carrier; however, if a package is lost or arrives damaged, contact us and we will make it right as described in our Refund & Cancellation Policy.
You are responsible for providing an accurate shipping address. We are not responsible for orders delivered to an incorrect address you provided or for packages lost or stolen after the carrier confirms delivery, though we will work with you in good faith to resolve these situations.
8. Promotions & Giveaways
Sweepstakes, giveaways, contests, and other promotions we offer are governed by their own official rules (for example, the VitaWild Quarterly Oura Ring Giveaway Official Rules). If a promotion’s official rules conflict with these Terms, the official rules control for that promotion.
Free gifts with purchase are promotional items with no cash value, are available while supplies last, and may be substituted with an item of equal or greater value.
9. Text Message Program
By opting in to VitaWild text messages (for example, by entering your phone number at checkout or in a sign-up form and confirming opt-in), you consent to receive recurring automated marketing and order-related text messages from VitaWild at the number you provided, sent from +1 (844) 460-1456. Consent is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply; check with your carrier.
- Reply STOP at any time to opt out. After you send STOP, we will send one final message confirming your opt-out. Reply HELP for help, or contact us at support@vitawild.co.
- You represent that the phone number you provide is yours, and you agree to notify us if you change numbers.
- Carriers are not liable for delayed or undelivered messages. We are not responsible for delays or failures in message delivery attributable to your carrier or device.
Information collected through the text program is handled as described in our Privacy Policy.
10. Intellectual Property
The Services and everything on them — including the VitaWild name and logo, product names, formulas and trade dress, text, graphics, photos, videos, page designs, and software — are owned by or licensed to VitaWild and protected by trademark, copyright, and other intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, scrape, frame, or otherwise exploit any portion of the Services without our prior written permission. All rights not expressly granted are reserved.
11. User Content & Reviews
If you submit reviews, photos, videos, comments, ideas, or other content to us or tag us on social media (“User Content”), you grant VitaWild a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute that User Content in any media, including in our marketing, without compensation or further notice to you. You represent that you own or control the rights to your User Content, that it is accurate and reflects your genuine experience, and that it does not violate these Terms or any third party’s rights.
We may (but are not obligated to) monitor, edit, or remove User Content that we determine is unlawful, misleading, defamatory, obscene, or otherwise objectionable. Creators and ambassadors participating in a VitaWild partner program are additionally subject to that program’s separate terms.
12. Prohibited Uses
You agree not to use the Services to:
- violate any law or regulation, or infringe anyone’s rights;
- purchase products for resale without our written authorization;
- submit false, misleading, or fraudulent information, orders, refund claims, or promotion entries;
- interfere with the security or operation of the Services, or introduce viruses or other harmful code;
- use bots, scrapers, or automated means to access the Services or place orders;
- impersonate any person or misrepresent your affiliation with anyone;
- harass, abuse, or harm another person, or collect personal information about others.
We may investigate violations and suspend or terminate your access to the Services for conduct we reasonably believe violates this section.
13. Third-Party Links & Tools
The Services may include links to third-party websites, and we may provide access to third-party tools (such as payment or checkout services) over which we have no control. We are not responsible for third-party content, products, or services, and provide access to them “as is” without warranty of any kind. Complaints or questions about third-party products should be directed to the third party. Your use of third-party sites and tools is at your own risk and subject to their terms.
14. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT RESULTS OBTAINED FROM USING THE PRODUCTS WILL MEET YOUR EXPECTATIONS.
Some states do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Nothing in this section limits the 90-day guarantee described in Section 6.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, VITAWILD AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, OR LOST DATA — ARISING OUT OF OR RELATING TO THE SERVICES OR THE PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THE PRODUCTS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some states do not allow the limitation of certain damages, so some of the above limitations may not apply to you. In those states, our liability is limited to the greatest extent permitted by law.
16. Indemnification
You agree to defend, indemnify, and hold harmless VitaWild and its owners, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms, your User Content, or your violation of any law or the rights of a third party.
17. Dispute Resolution — Arbitration & Class Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH VITAWILD ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
(a) Informal resolution first
Before filing an arbitration, you and we agree to try to resolve any dispute informally. Send a written notice describing the dispute and the relief you seek to support@vitawild.co or to our mailing address in Section 21. If we have not resolved the dispute within sixty (60) days of the notice, either party may commence arbitration.
(b) Agreement to arbitrate
You and VitaWild agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the products — whether based in contract, tort, statute, or any other legal theory — will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section. Arbitration will be conducted by a single arbitrator, in English, and may be conducted by videoconference or, if an in-person hearing is required, in the county where you live or another mutually agreed location. AAA’s rules and fee schedules are available at www.adr.org; where those rules require it, we will pay arbitration fees beyond the filing fee you would pay in court. The arbitrator has exclusive authority to resolve any dispute about the interpretation or enforceability of this section, and may award the same individual relief a court could.
(c) Exceptions
Either party may (i) bring an individual claim in small claims court in a court of competent jurisdiction, and (ii) seek injunctive or other equitable relief in court to protect its intellectual property rights.
(d) Class action waiver
YOU AND VITAWILD EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS.
If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder of this section shall remain in effect.
(e) Your right to opt out
You may opt out of this arbitration agreement by emailing support@vitawild.co with the subject line “Arbitration Opt-Out” — including your name, address, and the email address associated with your account or orders — within thirty (30) days of first accepting these Terms. Opting out of arbitration does not affect any other part of these Terms.
(f) Time limit
To the extent permitted by law, any claim must be filed within one (1) year after the claim arose; otherwise it is permanently barred.
18. Governing Law
These Terms and any dispute arising out of or relating to them, the Services, or the products are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except that Section 17 is governed by the Federal Arbitration Act. For any matter not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in San Diego County, California.
19. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top shows the current version. Material changes will be posted on this page, and where required by law we will provide additional notice (such as email). Changes apply prospectively from their effective date; your continued use of the Services after that date constitutes acceptance. The version of these Terms in effect when a dispute arose governs that dispute.
20. General Terms
Entire agreement. These Terms, together with the Privacy Policy, the Refund & Cancellation Policy, and any promotion-specific official rules, are the entire agreement between you and VitaWild regarding the Services and supersede all prior agreements on that subject.
Severability. If any provision of these Terms is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including carrier delays, natural disasters, labor disputes, or supply interruptions.
Survival. Sections that by their nature should survive termination (including Sections 10, 11, and 14–18) survive.
21. Contact Us
Questions about these Terms:
LYTNG, LLC d/b/a VitaWild
8276 Ronson Road
San Diego, CA 92111
support@vitawild.co